Our network monitoring solution is very similar
to our total care package, however we monitor the LAN/WAN
and notify our customers when we are alerted of chosen events.
Once the event is processed we make arrangements to begin
troubleshooting. This service is also a flat rate fixed fee,
but customers are charged for time and materials based on
Think Network Technologies hourly rates. This solution is
effective for customers that require eyes and ears focused
on their environment 24/7. Issue we detect, and act proactively
on: but not limited to
DISK CONSUMPTION
DISK UTILIZATION
CPU UTILIZATION
BANDWIDTH UTILIZATION
DEVICE AVAILABLITY
The alerts we monitor and detect are not always noticeable
to the average end user, therefore we can detect problems
before they actual create obvious issues, which inevitably
cause downtime, end user frustrations, loss in productivity
and loss of revenue.
We can also provide assest inventory, reporting,
patch management and access to online ticketing for IT Task
management.
