Managed IT Services: Total Care Package

Think Network Technologies offers a complete Managed IT services package, enabling our business partners to rest assured, their network environment will be proactively monitored. This services is a flat rate fixed fee, that covers all native network and computing equipment. Each month, you will receive the same professional services bill no matter how much time is required to resolve issues.

Our Managed Workplace service monitors all IP based devices at a customer’s site based on industry best-practice monitoring policies. Strong and reliable remote monitoring provided through Managed Workplace allows Think Network Technologies to become proactive and eliminate problems before they occur. Monitoring of all critical network components such as workstations, servers, applications, websites, network services, network devices (i.e. firewalls and routers) are all available through industry based standards and protocols (WMI, SNMP, Syslog, NetBios, ICMP, XML, etc) used widely within a typical network environment.

Studies have been preformed and have proven that for most smaller and medium sized businesses, it’s a more cost effective solution to outsource your IT to Managed Services, rathern than hiring full-time employess., Think Network Technologies can act as your single source for IT. Think Network Technologies can be your complete IT department. We can take care of all your technology needs.

Feature Overview:

Fully featured monitor set (i.e. events, services, applications, logs, syslog, SNMP, WMI, websites, etc) that allows for the monitoring of any entity that falls within your service agreement.
Extensible alert rules and thresholds that provide optimum flexibility and ease of use.
Performance and availability monitoring for devices, services, software and websites.
Integrated monitoring and alerting against Managed Workplace features (i.e. Patch Management and Microsoft Baseline Security Analyzer (MBSA).
Over 100 predefined best-practice management templates help realize immediate ROI and takes the burden away of researching optimal monitoring practices.
Highly configurable to suit your needs including customizable alerts, alert categories, views and groups.
Unique features such as Service Grouping that aid in cross site monitoring and extensive collaborative services.

Call today for more details,resources and pricing.

Additional Managed Service offerings:
Device Configuration Backup
Remote Monitoring

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